COMMUNICATIONS E911 CENTER
BRENDA MOSES, E-911 COMMUNICATIONS DIRECTOR
BARBARA JEFFORDS, E-911 COMMUNICATIONS OFFICER
SUSAN NASH, E-911 COMMUNICATIONS OFFICER
KARA MILLER, E-911 COMMUNICATIONS OFFICER
KATHY SMITH, E-911 COMMUNICATIONS OFFICER
SARAH GUDER, E911 COMMUNICATIONS OFFICER
VICKIE WOODWARD, AUXILIARY E-911 DISPATCHER.
COMMUNICATION E911 DISPATCH
THE COMMUNICATIONS DEPARTMENT, OFTEN REFERRED TO AS "DISPATCH" HANDLES ALL RADIO, PHONE, AND REFERRAL CALLS FOR SERVICE FOR THE POLICE, FIRE, AND AMBULANCE SERVICES FOR THE CITY OF LAFOLLETTE. THE DISPATCH CENTER ALSO HANDLES ALL CALLS FOR THE LAFOLLETTE UTILITIES DEPARTMENT DURING AFTER HOURS.
IN SEPTEMBER OF 1999 THE LAFOLLETTE POLICE DEPARTMENT DISPATCH CENTER BECAME AN "ENHANCED E911" CENTER IT HAS TWO OPERATING WORK STATIONS THAT ALLOWS TWO DISPATCHERS TO BE ON DUTY AT THE SAME TIME AND HANDLE ALL TRAFFIC THAT COMES THRU.
WHEN CALLS ARE RECEIVED THROUGH THE EMERGENCY (911) NUMBER OR THE NON EMERGENCY NUMBER, THEY ARE EVALUATED IN ORDER OF PRIORITY. CALLS THAT INVOLVE LIFE THREATENING SITUATIONS OR IN NEED OF IMMEDIATE ATTENTION ARE GIVEN THE FIRST PRIORITY, SENDING THE PROPER EMERGENCY PERSONNEL OR AGENCY.
THE LAFOLLETTE POLICE "E911" DISPATCH CENTER ALSO HAS DIRECT CONTACT WITH NASHVILLE THRU THE N.C.I.C. (NATIONAL CRIME INFORMATION CENTER) COMPUTER THAT ENABLES THE DISPATCHER TO ASSIST THE OFFICER WITH INFORMATION THAT MIGHT BE NEEDED. THIS INFORMATION IS USED ONLY IN THE COURSE OF LAW ENFORCEMENT. THE CENTER IS ALSO EQUIPPED WITH A CAD (COMPUTER AIDED DISPATCH) THAT MANAGES RECORD AND DATA KEEPING ON ALL CALLS THAT COME THRU THE DISPATCH CENTER AND THEN ALLOWING ALL COMPLAINT INFORMATION TO BE DOWN LOADED TO THE COMPLAINT SECTION MAKING IT EASIER AND MORE ACCESSIBLE TO THE RECORDS DIVISION.
THE LAFOLLETTE POLICE DEPARTMENT "E911" CENTER EMPLOYS FIVE FULL TIME DISPATCHERS AND ONE AUXILIARY DISPATCHER. ALL DISPATCHERS ARE STATE CERTIFIED THRU STATE APPROVED COMMUNICATIONS TRAINING, CPR CERTIFIED, CERTIFIED THRU TIES (TENNESSEE INFORMATION ENFORCEMENT SYSTEM) FOR THE N.C.I.C. COMPUTER AND HAS IN HOUSE TRAINERS FOR ALL THE REQUIRED TRAINING.
DISPATCHERS FOR THE LAFOLLETTE POLICE DEPARTMENT "E911" CENTER ARE:
BRENDA MOSES, COMMUNICATION SUPERVISOR, SHE HAS BEEN SERVING SINCE 1976 WITH THE LAFOLLETTE POLICE DEPARTMENT. SHE IS ALSO THE TAC (TERMINAL AGENCY COORDINATOR) FOR THE NCIC COMPUTER, THE ALT. RAC FOR THE STATE TIBRS SYSTEM, A TRAINER IN THE STATE CERTIFIED COMMUNICATIONS TRAINER, INTERNATIONALLY CERTIFIED PROPERTY AND EVIDENCE SPECIALIST, AND COMMUNICATIONS TRAINER, AND AIDS IN THE DESIGN OF OUR WEB SITE FOR THE POLICE DEPARTMENT. BRENDA IS RESPONSIBLE FOR THE SCHEDULING OF DISPATCHERS AND MAKING SURE ALL SYSTEMS ARE RUNNING SMOOTHLY AND ARE CARRIED OUT IN THE APPROPRIATE MANNER.
BARBARA JEFFORDS HAS BEEN SERVING SINCE 1999 WITH THE LAFOLLETTE POLICE DEPARTMENT STARTING OUT AS A CROSSING GUARD AND MOVING INTO THE POSITION OF DISPATCHER ALONG WITH DATA AND PAWN SHOP ENTRIES. MS. JEFFORDS IS NOW SERVING AS OUR 3RD SHIFT DISPATCHER.
SUSAN NASH HAS BEEN SERVING SINCE 2001 WITH THE LAFOLLETTE POLICE DEPARTMENT STARTING OUT AS OUR DEPUTY CLERK IN OUR RECORDS DIVISION AND MOVING INTO THE POSITION OF DISPATCHER ALONG WITH DATA AND PAWN SHOP ENTRIES.
VICKIE WOODWARD, AUXILIARY DISPATCHER HAS BEEN SERVING SINCE 1985 WITH THE LAFOLLETTE POLICE DEPARTMENT AND FILLS IN WHEN NEEDED IN DISPATCH. SHE IS TRAINED IN ALL ASPECTS OF DISPATCHING. VICKIE IS ALSO THE SYSTEMS MANAGER FOR THE DEPARTMENT AS WELL AS THE RAC (REPORTING AGENCY COORDINATOR) FOR THE TIBRS SYSTEM, ALT TAC FOR THE NCIC SYSTEM, AND CERTIFIED INTERNATIONALLY PROPERTY ANDEVIDENCE SPECIALIST, AND SUPERVISOR OVER THE RECORDS DIVISION AND AIDS IN THE DESIGN OF OUR WEB SITE.
THE LAFOLLETTE POLICE DEPARTMENT "E911" CENTER IS PROUD OF THEIR DISPATCHERS AND FEEL THEY DO AN OUTSTANDING JOB WITH THE TASKS THAT ARE PUT TOWARD THEM.
